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Aon announces Best Employers in China for 2017
Aon announces 8 Best Employers in Malaysia for 2017
Aon announces 5 Best Employers in Hong Kong for 2017
Aon APAC Benefits Strategy Study 2017: Singapore Employers Suffering Impact of Stress and Mental Health Issues


Aon announces Best Employers in China for 2017

Shanghai, China, 30 August 2017—Aon, a leading global professional services firm providing a broad range of risk, retirement, and health solutions, has named fourteen organisations as Best Employers China 2017.

Aon Best Employers is a flagship programme, designed to improve employee engagement, leadership effectiveness, employer brand, and culture to drive high performance. It is the most credible and comprehensive survey of its kind in Asia Pacific, and has been running in China since 2001. The Aon Best Employers programme also runs across thirteen other markets in Asia Pacific and Middle East: Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Middle East, New Zealand, Philippines, Singapore, Taiwan, and Thailand.

The Aon Best Employers in China for 2017 are:

Organisation

Category

AIA China

Best Employer China 2017

Baxter (China) Investment Co., Ltd

Best Employer China 2017

Becton Dickinson Medical Devices (Shanghai) Co., Ltd.

Best Employer China 2017

CIFI GROUP

Best Employer China 2017

HNA Holding Group Co., LTD 

Best Employer China 2017

Infinitus (China) Company Ltd

Best Employer China 2017

McDonald's China

Best Employer China 2017

MSD China Holding Co., Ltd

Best Employer China 2017

Novartis Group (China)

Best Employer China 2017

Shanghai Disney Resort

Best Employer China 2017

Starbucks (China) Co. Ltd.

Best Employer China 2017

Taikang Pension & Insurance Co., Ltd.

Best Employer China 2017

The Ritz-Carlton Hotels, China

Best Employer China 2017

Wanhua Chemical Group Co., Ltd.

Best Employer China 2017

In addition, three organisations received special recognition:

Organisation

Category

China Fortune Land Development Co., Ltd (CFLD) 

Best Employer China 2017 – Development Engine 

DBS Bank(China) Ltd 

Best Employer China 2017 – Digital HR

Perfect World Co., Ltd  

Best Employer China 2017 – Vivid Employer Brand

AIA Group was also named Regional Best Employer 2017 for Asia Pacific.

Flexible organisational and talent strategies to attract/retain top talent and outperform competitors

The most noticeable trends that emerged in this year’s Best Employers China 2017 research included:

Globalisation of Chinese companies is at a turning point, yet talent remains the key to success

In line with the strategy of ‘Invented in China’, Chinese companies have moved beyond the trial period of overseas investment and shifted to become pace setters in the world. For example, Wanhua Chemical Group aspired to become one of the top 10 chemical companies in the world. They effectively attracted, engaged, and retained top talent in R&D by providing them with the platform to grow, receive performance-based incentives, and enjoy a people-oriented culture that respects and cares for scientists.

Management of millennials steps into a new phase

As millennials make up a majority of the workforce, leading companies endeavour to blaze the trail by creating an attractive workplace for young employees. They did this by communicating with millennials through open and multiple channels, shaping an innovative and caring culture, and listening to their feedback throughout the year.

For example, employees aged between 20 and 30 years made up more than half of all employees at Shanghai Disney Resort. The company listened to and learned about aspirations and needs of young employees, and created a happy working environment for them—who, in turn, spread happiness across the entire resort to create magic for all guests.

Another example is Starbucks China, which was committed to creating a warm and welcoming working place for its partners and extends care programmes to their parents as well. As a result, millennial employees were able to better deliver on the promise of providing superior quality and service for customers.

Localisation is critical, and improving efficiency and effectiveness are the new focus areas

The business and talent landscape in China have become a battlefield, with a nationwide strategy to amplify the implementation of the ‘In China, For China’ strategy.

For example, Becton Dickinson Medical Devices selected local talent and developed them into leaders with global mindset—through programmes offering executive coaching, ensuring that Chinese talent was well-represented in global leadership, and enhancing the diversity of global leadership.

In another example, Baxter China responded to growth slowdown, changing regulatory environment and upgrading customer requirement by getting rid of performance rating and creating a collaborative and innovative culture that favoured frequent feedback.

Peter Zhang, Aon Hewitt Global Partner, Greater China CEO, and Chairman of the China Best Employer Judging Committee, said: “There are four key themes this year—China’s economy is recovering; the physical economy reaches a turning point; millennials become a majority in the workforce; and globalisation of Chinese companies are entering a brand-new era. Despite the volatile environment and disruption brought by technological advances in mobile Internet, these companies proactively shed off rigidness that is characteristic of large companies, break silos, and create a more empowered, autonomous, open, innovative and collaborative culture.”

Peter added: “With operation and labour cost on the rise, Aon Best Employers also make the most of modern media to strengthen communications with employees and enhance employment experience by focusing on employees’ career aspirations, fulfillment of work, and growth opportunities. Therefore, not only do Best Employers gain a stronger momentum in revenue growth and profitability, they have also attracted and retained a winning workforce to achieve strategic goals of 2020.”

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Aon announces 8 Best Employers in Malaysia for 2017

  • Best Employers in Malaysia continue to hold significant advantage with 28 points higher engagement score than market average

  • Best Employers also have more Highly Engaged employees this year than last year

  • Five special recognitions announced, with Malaysian companies leading the way

Kuala Lumpur, Malaysia, 24 August 2017—Aon, a leading global professional services firm providing a broad range of risk, retirement, and health solutions, has named eight organisations as Best Employers Malaysia 2017.

As employers in Malaysia are encouraged to embrace the fourth industrial revolution (IR 4), the war for talent rages on. Now, more than ever, employer brand and employee engagement become critical to attracting and retaining the best talent in order to drive business performance across all industries. While overall engagement levels for Aon Best Employers in Malaysia have remained at 87 percent this year—compared to the market average of 59 percent—engagement levels for senior and junior management as well as baby boomers have all increased by 2 points.

Aon Best Employers in Malaysia also saw scores for four of the top five drivers for employee engagement increase by 2 points—in the areas of Diversity & Inclusion, Empowerment/Autonomy, Supervision, and Talent & Staffing. In addition, the score for Work/Life Balance increased by 3 points.

The Aon Best Employers in Malaysia for 2017 are:

Organisation

Category

Eco World Development Group Berhad

Best of the Best Employers

American Express (Malaysia) Sdn. Bhd.

Best Employer Malaysia

Cisco Systems (Malaysia) Sdn. Bhd.

Best Employer Malaysia

DHL Express Malaysia

Best Employer Malaysia

FedEx Express

Best Employer Malaysia

Gerbang Alaf Restaurants Sdn. Bhd.

Best Employer Malaysia

OCBC Bank (Malaysia) Berhad

Best Employer Malaysia

S P Setia

Best Employer Malaysia

In addition, five organisations received special recognition:

Organisation

Category

SkyWorld Development Sdn Bhd

Best Employer for Commitment to Gen Y

Aegis BPO Malaysia Sdn Bhd

Best Employer for Commitment to Engagement

Great Eastern Malaysia

Best Employer for Commitment to Leadership

Pharmaniaga Research Centre Sdn. Bhd.

Best Employer for Commitment to Employer Brand

Pharmaniaga Logistics Sdn. Bhd.

Best Employer for Commitment to High Performance Culture

Marriott International Malaysia was also named Best Employer Malaysia 2017 through the Global programme.

Vernon Goh, Engagement Practice Leader, Aon Hewitt Malaysia, said: “In Malaysia, the journey towards the future of work has already begun. Companies that do well are those that are able to identify the capabilities they need from their employees—not just now, but in the years to come—and are not afraid to offer employees the training opportunities required for them to develop their skills. As a result, Best Employers in Malaysia outperform the market in employee engagement as well as the strength of their employer brands to the most promising of external talent.”

Prashant Chadha, Managing Director, Aon Hewitt Malaysia & Brunei, added: “In addition to being attractive places to work, Aon Best Employer organisations also discover that their employees are less likely to be lured away. Therefore, they are able to retain the exceptional talent they already have while continuing to invest in those with high potential so as to develop a strong leadership pipeline for the future.”

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Aon announces 5 Best Employers in Hong Kong for 2017

  • Best Employers in Hong Kong lead the way with 21 points higher engagement score than market average

  • Best Employers also have 5 percent higher retention of newly hired employees and 10 percent lower attrition overall, compared to market average

  • Two special recognitions announced—Best Employer for Commitment to Engagement and Best Employer for Women

HONG KONG 1 AUGUST 2017—Aon, a leading global professional services firm providing a broad range of risk, retirement, and health solutions, has named five organisations as Best Employers Hong Kong 2017.

The business landscape in Hong Kong remains volatile this year, where 60 percent of CEOs quote market factors as the prime inhibitor to their organisation’s success. Key people risks include poor availability and selection of talent in the external labour market and inability to retain good talent. Yet, Aon Best Employers in Hong Kong excel with 10 percent lower attrition and 5 percent higher retention levels than the market average and continue to achieve exceptional engagement scores of 78 percent (market average, 57 percent). 80 percent of Best Employers saw engagement levels increase by up to 10 points.

On average, Best Employers also scored in excess of 20 points as compared to market average across employer brand, leadership, and high performance culture indices.

The Aon Best Employers in Hong Kong for 2017 are:

Organisation (listed alphabetically)

Category

AIA International Limited 

Best Employer Hong Kong

American Express International, Inc.

Best Employer Hong Kong

DBS Bank (Hong Kong) Limited

Best Employer Hong Kong

DHL Express Hong Kong

Best Employer Hong Kong

McDonald's Restaurants (Hong Kong) Limited

Best Employer Hong Kong

In addition, two organisations received special recognition:

Organisation

 Category

American Express International, Inc.

Best Employer for Women

DBS Bank (Hong Kong) Limited

Best Employer for Commitment to Engagement

Three organisations were also named Best Employers Hong Kong 2017 through the Global programme—InterContinental Hotels Group, Hong Kong; Marriott International, Hong Kong; and Tata Communications (Hong Kong) Limited.

Mary Yu, Head of Talent Solutions, Aon Hewitt Hong Kong, discussed the exceptional qualities of an Aon Best Employer when it comes to employee engagement: “Best Employer organisations have taken employee engagement to another level—by implementing a continuous feedback, insight, and action loop so that they can have the right data to get a full perspective of the people experience across the talent life cycle. By doing this, leaders can make better investment decisions on their talent, own the engagement of their teams, and deliver an extraordinary employee experience. As a result, Best Employer organisations outperform other organisations on a range of critical business and talent metrics. “

Tzeitel Fernandes, Managing Director, Aon Hewitt Hong Kong, added: “Not only do organisations with high engagement levels have employees who will say good things about working there and strive harder in the jobs, these employees will also stay instead of being easily lured away. As a result, Best Employers are able to retain the exceptional talent that they already have and invest in those with high potential in order to develop a strong leadership pipeline for the future.”

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Aon APAC Benefits Strategy Study 2017: Singapore Employers Suffering Impact of Stress and Mental Health Issues

  • Only 51 percent of Singapore companies have emotional and psychological wellness programmes in place

  • 38 percent have no plans to implement these programmes in the future

SINGAPORE, 27 JULY 2017 – 72 percent of employers in Singapore consider stress and mental health an issue affecting productivity, yet only 51 percent have emotional and psychological wellness programmes in place, according to the APAC Benefits Strategy Study 2017 by Aon, a leading global professional services firm providing a broad range of risk, retirement, and health solutions. It is also alarming to note that only 62 percent of organisations in Singapore have plans to implement such programmes in the future—6 points lower than the APAC average.

The United Nations International Labor Organization (ILO) has defined stress as a ‘global epidemic’ and dubbed it the ‘silent killer’. It is a growing phenomenon in many Asian countries, especially those with advanced economies and where Western consumerism and lifestyles are prevalent such as Singapore, Taiwan, Hong Kong, and China.

In its early stages, the physical manifestations of stress include chronic issues such as back pain, fatigue, and headaches. There is also clear scientific evidence linking stress with depression, cardiovascular disease, and various cancers—resulting in economic impact related to absenteeism, lost productivity, staff turnover, workers’ compensation, medical insurance, and related expenses.

Encouragingly, APAC Benefits Strategy Study 2017 found that 74 percent of Singapore employers have physical wellness programmes in place to help prevent the onset of these chronic issues.

Aon senior clinician, Dr. Menandro Sandoval, said: “Through our analysis of client medical plan data, we are able to identify patterns. For instance, a high proportion of visits to General Practitioner clinics for Upper Respiratory Tract Infections (URTI) and various gastrointestinal illnesses are related to suppression of general resistance process, which can be attributed to mental health issues such as stress, depression, and anxiety. By identifying this root cause, we can help employers develop risk management programmes that address employee health holistically and create positive impact.”

Tim Dwyer, CEO of Aon Health & Benefits, Asia Pacific, emphasised: “Employers in Asia have proactively implemented physical wellness programmes, but have been unwilling to promote mental health ones. However, our recent study showed that Singapore employers now view their employees’ health and well-being—both physical and mental—as a top 3 focus area. Meanwhile, across Asia, Aon has made significant investments in technology, resources, and people that can transform how organisations think about their employees’ physical, mental, financial, and emotional well-being and we will continue to develop solutions that address our clients’ holistic employee well-being needs.”

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